Strict Notice: Declaration of HTML_QuickForm_Rule_FieldRule::validate() should be compatible with HTML_QuickForm_Rule::validate($value) in engine/Field.php on line 1688
[0] in function require_once()
[1] in function Core::process()
Strict Notice: Non-static method PEAR::isError() should not be called statically in third-party/PEAR/MDB2.php on line 381
[0] in function PEAR::isError()
[1] in function MDB2::factory()
[2] in function Core::database()
[3] in function Core::process()
Strict Notice: Non-static method PEAR::isError() should not be called statically in third-party/PEAR/MDB2.php on line 388
[0] in function PEAR::isError()
[1] in function MDB2::factory()
[2] in function Core::database()
[3] in function Core::process()
Strict Notice: Non-static method PEAR::isError() should not be called statically in engine/Core.php on line 802
[0] in function PEAR::isError()
[1] in function Core::database()
[2] in function Core::process()
Mysterry shopping (audit prodejních procesů) | Činnosti | Marketing for you ... více možností

Partnerské weby: print-km.cz | hostynek.cz

Rychlý kontakt: Mob.: (+420) 775 613 014, petr.skopal@m4you.cz

Nabízíme kompletní služby v oblasti marketingu - jsme tu pro vás

Nacházíte se: Titulní strana » Činnosti » Realizační marketing » Mysterry shopping (audit prodejních procesů)
Strict Notice: Only variables should be passed by reference in engine/Object.php on line 997
[0] in function Objects->first()
[1] in function ObjectModule->preload()
[2] in function ObjectModule->prepare()
[3] in function Invocation->prepare()
[4] in function Invocation->dispatch()
[5] in function include()
[6] in function Smarty->fetch()
[7] in function Template->process()
[8] in function include()
[9] in function Template->process()
[10] in function Core::html()
[11] in function call_user_func_array()
[12] in function callback()
[13] in function Template->process()
[14] in function Core::process()
Strict Notice: Only variables should be passed by reference in engine/Object.php on line 997
[0] in function Objects->first()
[1] in function Object->load()
[2] in function Object->parents()
[3] in function ObjectModule->preload()
[4] in function ObjectModule->prepare()
[5] in function Invocation->prepare()
[6] in function Invocation->dispatch()
[7] in function include()
[8] in function Smarty->fetch()
[9] in function Template->process()
[10] in function include()
[11] in function Template->process()
[12] in function Core::html()
[13] in function call_user_func_array()
[14] in function callback()
[15] in function Template->process()
[16] in function Core::process()

Činnosti » Mysterry shopping (audit prodejních procesů)

Strict Notice: Only variables should be passed by reference in engine/Object.php on line 997
[0] in function Objects->first()
[1] in function Object->load()
[2] in function Object->parents()
[3] in function ObjectModule->actionGet()
[4] in function Invocation->call()
[5] in function Invocation->dispatch()
[6] in function include()
[7] in function Smarty->fetch()
[8] in function Template->process()
[9] in function include()
[10] in function Template->process()
[11] in function Core::html()
[12] in function call_user_func_array()
[13] in function callback()
[14] in function Template->process()
[15] in function Core::process()
Strict Notice: Only variables should be passed by reference in engine/Object.php on line 1004
[0] in function Objects->last()
[1] in function ObjectModule->actionGet()
[2] in function Invocation->call()
[3] in function Invocation->dispatch()
[4] in function include()
[5] in function Smarty->fetch()
[6] in function Template->process()
[7] in function include()
[8] in function Template->process()
[9] in function Core::html()
[10] in function call_user_func_array()
[11] in function callback()
[12] in function Template->process()
[13] in function Core::process()

O co jde?
Mystery shopping je dlouhodobě prověřenou výzkumnou technikou, používanou řadou komerčních i nekomerčních institucí.
Účelem projektů mystery shopping, je zejména vyhodnotit úroveň služeb poskytovaných zákazníkům a v návaznosti na to iniciovat zkvalitnění těchto služeb.

Proč se zabývat mystery shoping
Máte-li zájem o dlouhodobé hodnocení kvality Vámi poskytovaných služeb, je tato technika ta pravá k zjištění relevantních informací o chování Vašeho personálu vs. klienta a kvality poskytovaných služeb.

Služba v praxi
Speciálně vyškolení pozorovatelé vystupují v roli zákazníků. Podle předem vypracovaného scénáře monitorují obchodní, komunikační a vyjednávací dovednosti osob na jednotlivých pozicích klientovy společnosti, pozorují úroveň prostředí a plní další specifické úkoly. Ihned po ukončení provedou podrobný záznam.
Výzkum probíhá s časovým odstupem v několika fázích s porovnáním účinnosti nápravných kroků

Strict Notice: Declaration of o_users::construct() should be compatible with Object::construct($fake_acl = true, $fake_attributes = true) in modules/@users.php on line 74
[0] in function Core::module()
[1] in function Core::module()
[2] in function Core::process()
Strict Notice: Declaration of o_news::construct() should be compatible with Object::construct($fake_acl = true, $fake_attributes = true) in modules/news.php on line 47
[0] in function Core::module()
[1] in function Core::module()
Strict Notice: Declaration of o__cinnost::construct() should be compatible with Object::construct($fake_acl = true, $fake_attributes = true) in modules/_cinnost.php on line 45
[0] in function Core::module()
[1] in function Core::module()
Strict Notice: Only variables should be passed by reference in engine/Object.php on line 997
[0] in function Objects->first()
[1] in function Object->load()
[2] in function users->login()
[3] in function users->construct()
[4] in function Core::process()